RETURN &  EXCHANGE POLICY

RETURN & EXCHANGE POLICY

If you are not entirely satisfied with your purchase, we’re here to help.

RETURNS

To be eligible for a return, your item must be unused and in the same condition that you received it.

We will not accept returns or offer refunds for goods unless they are faulty (at our option).

You have 5 calendar days to return an item from the date you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

At our option, we will repair or replace the goods or provide you with a refund of the purchase price.

Sale Items once sold will not be taken back.

REFUNDS

If your goods are faulty when they are delivered you may return the faulty goods to us. If you return the goods to us we will (at our option) repair or replace the goods or provide you with a refund of the purchase price and the price of delivery, via the original payment method.

In order to return faulty goods, you must contact us at [email protected] to inform us that you wish to return the goods. We will then provide you with details of where to return the goods and how to complete the returns process. You will be responsible for the costs of delivering the goods back to us.

If we repair or replace the goods we will deliver the repaired or replaced goods to you at no additional cost to the delivery address you specified when you purchased the goods.

If we provide a refund we will pay it to the account you used to purchase the goods, via the original payment method in pay pal, which is in most cases. Subject to outfit being unused and unworn with all the tags intact as at the time of receiving the outfit.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

CONTACT US

If you have any questions on how to return your item to us, contact us at [email protected].